Privacy Policy

Effective Date: September 1, 2024

Blue River Laundry ("we," "us," or "our") operates the website blueriverlaundry.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect information you voluntarily provide when you:

• Submit a quote request form (facility name, contact name, email, phone number, facility type, and other details you provide)
• Contact us by email or phone
• Use a live chat or messaging feature on our website

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URL, pages viewed, and time spent on our site. This information is collected through cookies and similar technologies.

Cookies & Analytics

Our website uses Google Analytics 4 (GA4) to understand how visitors use our site. GA4 uses cookies to collect anonymized data about page views, traffic sources, and user behavior. This helps us improve our website and services. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

We may also use essential cookies to ensure the proper functioning of our website. These cookies do not track you for advertising purposes.

How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide and manage our commercial laundry services
• Improve our website and user experience
• Communicate with you about services, updates, or changes
• Comply with legal obligations

Data Sharing & Third Parties

We do not sell your personal information. We do not share your data with third parties for their marketing purposes. We may share information with service providers who assist us in operating our website and business (such as hosting providers and analytics services), but only to the extent necessary for them to perform their functions. These providers are obligated to protect your information.

We may also disclose information if required by law, court order, or governmental regulation, or if disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Quote request information is retained for the duration of any business relationship and for a reasonable period thereafter.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will respond to reasonable requests in a timely manner.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: